Duplicate Printing of Receipt

dwillms2's Avatar

dwillms2

22 Oct, 2011 03:25 PM

So the settings in the authorize.net where it says "print duplicate copy of receipt for customer signature". I think I understand what it does it just creates a more general receipt at the bottom of the other receipt where they will sign.. Question is how do I get my printer to cut them into two receipts.. Right now the receipt is just one and it cuts only at the bottom of both.

  1. Support Staff 1 Posted by Peter on 23 Oct, 2011 12:15 AM

    Peter's Avatar

    Hi.

    What is the brand and model of printer you are using?
    Regards,
    Peter

  2. 2 Posted by dwillms2 on 23 Oct, 2011 12:30 AM

    dwillms2's Avatar

    EPSON TM-T88V
    on mac

  3. Support Staff 3 Posted by Jessie on 23 Oct, 2011 11:26 PM

    Jessie's Avatar

    Hello,

    Sorry, looks like this is current limitation. Imonggo will not be able to cut it in between.

    The only work around that I can suggest is to choose to print a single copy; and manually press Control-P (or Command-P in Mac) to reprint. This way, I believe, the paper will be cut.

    Best regards,
    Matthew

  4. Peter closed this discussion on 03 Nov, 2011 09:18 AM.

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