wrong profit

robert becht's Avatar

robert becht

12 Jul, 2011 09:54 PM

Hi Peter,

You have cloed the discuion on wrong profits, while the problems still persists.
I pay $ 30 a month and have reported a bug weeks ago and the bug persists.

Please action,



  1. Support Staff 1 Posted by Peter on 12 Jul, 2011 10:15 PM

    Peter's Avatar


    We are sorry but the discussions are automatically closed after three days of inactivity. Please be assured that we are looking into the matter (we have printed out your data and trying to simulate) and that a development ticket has been created for it.


  2. 2 Posted by robert becht on 13 Jul, 2011 05:48 AM

    robert becht's Avatar

    Hi Peter,

    As I communicated already to you almost sure problem i related to cot price change.

    In many caes the shop owner would hardly notice because cost price changes are normally a few %.

    I changed from price per 0,5 kg to price per 5 kg.(so an article cost $1 and later $10)
    The system cannot handle this correctly.

    Try to do this in your "test shop"



  3. Peter closed this discussion on 18 Jul, 2011 09:44 AM.

  4. robert becht re-opened this discussion on 09 Aug, 2011 08:58 PM

  5. 3 Posted by robert becht on 09 Aug, 2011 08:58 PM

    robert becht's Avatar

    Dear Peter,

    Do not have the feeling the (serious) bug i reported is taken serious.
    It is now one month, i have given u all details an have uploaded the exported files.
    Just cehcked and profits are still completely out .

    Also consider i am not a free uer but pay a monthly $30 fee, and thus may expect that the software does what is promisses.


  6. Support Staff 4 Posted by Jessie on 10 Aug, 2011 02:52 AM

    Jessie's Avatar
  7. Jessie closed this discussion on 10 Aug, 2011 02:52 AM.

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