stopped printing receipt at checkout

juliazhuzy99's Avatar

juliazhuzy99

03 Apr, 2015 06:29 PM

Hi, I use Chrome offline kiosk mode. It had been working with receipt printer until about 1week ago, it wouldn't print at checkout. I can reprint, it prints fine. It does show print preview. Not sure what has changed a week ago, and upgrade perhaps? Thanks. - juliared

  1. Support Staff 1 Posted by Peter on 04 Apr, 2015 01:33 AM

    Peter's Avatar

    Thank you for your inquiry. Yes, an update to Store v3 affected it so that it does not trigger the print window. While we are fixing it, you can push CTRL+P on your keyboard. We will update you soon.

    Regards,
    Peter

  2. Support Staff 2 Posted by Peter on 04 Apr, 2015 04:10 AM

    Peter's Avatar

    Hello.

    We have fixed the printing issue on Store v3. Please tell us if it works as expected.

    Regards,
    Peter

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